How It Works

From signup to first booking,
guided by our team.

No long contracts. No “implementation phase.” No consultants required. Sign up, configure your brand, plug in Stripe — and start taking bookings.

5 min
Account signup
Guided
Full setup
24/7
Online bookings

Setup Journey

Six steps. Guided setup.

Each step shows what you do and what DreemLimo handles automatically. The whole onboarding flow is guided — no docs to read, no support tickets to file.

01

Sign Up & Claim Your Subdomain

Create your account in five fields. Pick a subdomain like portal.yourlimo.com — it’s yours for life, free, included on every plan.

What You Do

  • Enter email, password, company name
  • Pick your subdomain
  • Confirm your email

What DreemLimo Does

  • Provisions an isolated database for your tenant
  • Spins up your branded portal at the subdomain
  • Sends you a welcome email with onboarding wizard link

02

Brand It Like It’s Yours

Upload your logo, pick your brand colors, write your contact details. Every customer-facing surface — portal, widget, mobile app, every email — uses your brand immediately.

What You Do

  • Upload your logo (light and dark versions)
  • Pick primary brand color
  • Add address, phone, email, business hours

What DreemLimo Does

  • Applies branding to portal, widget, customer app
  • Generates email templates with your header/footer
  • Sets up the customer-facing favicon and PWA icons

03

Add Your Fleet

List your vehicles — name, photos, capacity. AI handles the rest: SEO-optimized vehicle pages, ADA-compliant alt text, structured data for Google.

What You Do

  • Add each vehicle: name, type, passenger + luggage capacity
  • Upload exterior + interior photos
  • Set per-vehicle pricing multipliers (optional)

What DreemLimo Does

  • Gemini AI writes SEO title and meta description for each vehicle
  • Gemini Vision writes ADA-compliant alt text from photos
  • Generates JSON-LD Vehicle schema for Google

04

Configure Pricing

Set your rates by zone, occasion, hourly, or flat. The Smart Rate Generator can pre-fill hundreds of town-to-airport prices from a single formula.

What You Do

  • Pick a pricing mode per occasion (Airport, Hourly, Wedding, etc.)
  • Enter base rate + per-mile rate
  • Define service area or pickup zones

What DreemLimo Does

  • Mapbox calculates driving distance for every town → every airport
  • AI fills 200+ rate cells from your formula in seconds
  • Freezes a pricing snapshot on every booking

05

Connect Stripe, Twilio & Brevo

Hook up payments and communications. Stripe Connect with one click. Paste your Twilio number and Brevo API key. Done — money flows to your accounts, messages send from your number.

What You Do

  • Click “Connect Stripe” → sign in or create account
  • Paste Twilio account SID + auth token + SMS number
  • Paste Brevo API key

What DreemLimo Does

  • Routes payments directly to your Stripe (we never touch your money)
  • Configures SetupIntents for saved-card auto-billing
  • Tests SMS + email connection and confirms working

06

Go Live

Copy the two-line widget embed code into your existing website. Or just share your branded portal URL. Either way — you’re live, taking 24/7 bookings.

What You Do

  • Copy widget embed code (2 lines of HTML)
  • Paste into your existing WordPress / Wix / Squarespace site
  • Or share portal.yourlimo.com URL directly

What DreemLimo Does

  • Starts accepting bookings 24/7 with instant quote engine
  • Sends you a notification when the first booking comes in
  • Pushes new trip to your dispatch board in real time
Anatomy of a Booking

What happens when
a customer books.

Every booking flows through the same automated pipeline. Your job is to assign the driver — everything else is done before you've finished your coffee.

Customer
Customer visits your branded portal
They land on your site or app, pick pickup location, dropoff, date, vehicle. No account required — they can book as a guest.
DreemLimo
Instant quote calculated
Zone pricing engine + Mapbox geocoding produces an exact quote in milliseconds. Customer sees the price before they enter their card.
Customer
Pays deposit via Stripe
Stripe SetupIntent saves their card for the remaining balance. Funds go directly to your Stripe account — DreemLimo never holds your money.
DreemLimo
Confirmation sent via SMS + email
Branded confirmation email from your Brevo account. Twilio SMS from your number. The customer sees your brand at every touchpoint.
You
New trip appears on your dispatch board
Real-time. Smart-suggest highlights the best driver based on availability and customer preference. One click to assign.
Driver
Push notification + SMS to driver
New trip pops up in the driver mobile app. Full details, passenger info, route, occasion notes — all in their pocket.
Driver
Driver runs the trip, marks status
En route → arrived → completed. Each status syncs in real time. Customer gets an SMS at every step from your Twilio number.
DreemLimo
Balance auto-charged to saved card
Trip complete → off-session Stripe charge for the remaining balance + tip. Customer gets a receipt. You get the money.
DreemLimo
Review request sent (gated)
SMS asks for a rating. 4★+ routes to your Google Business Profile. Below the threshold gets captured privately — Google never sees the bad ones.

Implementation Timeline

What to expect in the first 30 days.

This isn’t enterprise software. Our onboarding team sets it up with you. Here’s the typical rhythm.

At launch

When you go live

Live and taking bookings

By the end of your first session, your branded portal is live, your fleet is configured, and your pricing engine is calculating quotes for real customers.

  • Branded portal published at your subdomain
  • Fleet vehicles loaded with AI-generated SEO pages
  • Pricing zones live with instant quotes
  • Widget embedded in your existing site

Week 1

First seven days

Drivers using the app

By the end of week one, your drivers are running trips through the mobile app, customers are paying online, and you’ve stopped sending dispatch SMSes manually.

  • Drivers onboarded with the mobile app
  • First 10–30 real bookings flowing through
  • Stripe deposits and balances auto-collecting
  • SMS reminders and review requests automating

Month 1

First thirty days

Operating rhythm

By the end of month one, the platform is doing the work and you’ve got dashboard data to make decisions with. Time to refine and grow.

  • Analytics dashboard showing real revenue patterns
  • Recurring trips set up for repeat customers
  • Review funnel surfacing 5-star feedback to Google
  • Operating leverage: more bookings, fewer phone calls

Setup & Onboarding

Common getting-started questions.

No. The onboarding wizard walks you through every step with sensible defaults. If you can use a typical website (upload an image, fill in a form), you can set up DreemLimo. The only ‘technical’ thing is pasting your Stripe / Twilio / Brevo credentials, and we walk you through where to find each one.

Yes for customers — upload a CSV with name, email, phone, address and they import in seconds. Past bookings can be imported too (CSV with date, route, amount, customer email) but it’s optional — most operators leave their history in their old system as an archive and start fresh with new bookings on DreemLimo.

No. Guest checkout is the default — they enter their info at booking and pay. After their first ride, they’re automatically offered an account so they can save cards, see history, and book faster next time. Accounts are optional, not gated.

No. Your branded portal at portal.yourlimo.com is a complete site by itself — booking widget, vehicle listings, customer login, the works. If you already have a marketing site (WordPress, Wix, etc.), you can embed the booking widget there with two lines of code.

Yes — most operators do for the first month. Point new bookings to DreemLimo while you finish out trips already booked in your old system. Once your old system is empty, cancel it. No data migration required if you do it this way.

Email support responds within hours on every plan. Premium adds preferred support, and our onboarding team walks through setup with you. The wizard also has inline help on every screen.

As soon as your setup is complete. Our onboarding team will reach out to schedule your setup and walk you through it. If you want to start simple, you can skip the pricing engine at first and use flat rates.

You bring your own Twilio number — keeps the SMS in your brand. Twilio costs roughly $1/month per number plus per-message rates. We don’t mark up Twilio fees; you pay Twilio directly. Most operators send under 1,000 messages/month and it costs $5–15.

— Get Started

We set it up with you.
You take the bookings.

Sign up takes five minutes. Our onboarding team will reach out to schedule your setup.

No setup fees · Full access · Cancel anytime